Return & Refund

1. Introduction

At EduHubUK, we strive to provide high-quality educational consultancy and support services. This Return & Refund Policy outlines the terms under which refunds may be granted.

2. Nature of Services

EduHubUK offers service-based products such as:

• Study abroad consultancy
• University application assistance
• Test preparation guidance (UCAT, IELTS, etc.)
• Counseling sessions

As these are service-based offerings, returns are not applicable.

3. Refund Eligibility

Refunds may be considered under the following conditions:

• Payment made in excess due to technical error
• Duplicate payment for the same service
• Service not delivered due to fault from EduHubUK

4. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind after purchasing a service
• Failure to secure admission, visa, or desired results
• Delay caused by third parties (universities, embassies, etc.)
• Partial usage of services
• Missed or unattended sessions by the user

5. Cancellation Policy

• Cancellation requests must be made before the service begins.
• Once the service has started, cancellation may not be accepted.

6. Refund Process

• Approved refunds will be processed within 7–14 business days.
• Refunds will be issued via the original payment method unless otherwise agreed.

7. Requesting a Refund

To request a refund, please contact us with the following details:

• Full Name
• Payment Proof / Transaction ID
• Reason for refund request

📧 Email: [email protected]

8. Changes to This Policy

EduHubUK reserves the right to update or modify this policy at any time without prior notice.

9. Contact Us

For any questions regarding this policy, please contact:

📧 Email: [email protected]